Deploying and upgrading the infrastructure are two of the most challenging
and time-consuming activities facing data center managers. In order to deliver
changes and IT service effectively and efficiently, change management processes
must be employed. Aperture VISTA® increases the value of an
enterprise change management solution by enabling the proper specifications,
communication, visualization and implementation of all changes to the physical
infrastructure of the data center. Organizations that integrate Aperture VISTA®
and an enterprise change management solution will improve quality and
consistency and reduce the overall cost and risk associated with changes to the
infrastructure.
Aperture VISTA®
and Remedy Change Management Aperture VISTA® provides integration of its work processes
with Remedy Change Management, one of the leading change management solutions
utilized by organizations today. Utilizing industry-standard protocol -- Web
Services Description Language (WSDL) -- Aperture VISTA® leverages
the Remedy change ticket system to drive further best practices in managing the
data center physical infrastructure.
Aperture VISTA® provides pre-defined work processes
to manage all the logistics related to changes made within the data
center, including:
In addition, more powerful reporting tools for managing the
physical environment of the data center and unique visualization capabilities
for all data center configuration items become easily accessible to the IT
organization.
The integration of Remedy Change Management with Aperture VISTA®
allows IT organizations to:
Accept requests from Remedy
Post status to Remedy
Guarantee delivery to ensure both systems are synchronized
