Global Services offering, provides a flexible maintenance portfolio that enables you to achieve maximum value from your network investments by delivering dependable in-service levels and improved network performance" />
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Date: 29 August 2008
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Product Name: Network Support Services

Product Description

Reduce costs, minimize risk of downtime and gain the convenience of a single point of contact for multi-vendor network maintenance with Nortel's flexible support plan options.

Nortel's Network Support Services, part of the Global Services offering, provides a flexible maintenance portfolio that enables you to achieve maximum value from your network investments by delivering dependable in-service levels and improved network performance. The Network Support Services portfolio provides Global Service offerings for technical support, repair and return, sparing and software management.

Nortel's Network Support Services portfolio provides the convenience of a single point of contact for the support of multi-vendor networks with the flexibility and choices in maintenance plans tied to Service Level Agreements (SLAs). You get the support services and priority you need depending on criticality to your business.

Key Features:
  • Reduce costs while ensuring reliable support.
  • Minimize risk and get a single point of contact.
  • Simplify your support without losing flexibility.
  • Reliable support for your network tied to an SLA.

Company Details

Hundreds of millions of people, Fortune 500 companies, and government institutions around the world trust their networks to Nortel's reliable and secure solutions. Nortel is a recognized leader in delivering communications capabilities that... more

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