Trade.Information

Product Name: Network Managed Services

Product Description

Gain the freedom to focus on what’s most important to your business by tapping into Nortel Network Managed Services. Over the past 15+ years Nortel’s global team of 600 managed services professionals have proven they have the expertise to manage multi-vendor, multi-technology networks with such clients as Rolls Royce, Johnson Controls, Bharti Airtel, Continuum Health Partners, and the New York Unified Court System. These clients testify to achieving business results that have reduced operating and capital expenses, accelerated time to revenue and ability to deploy new applications, simplified their businesses, and consistently provided the freedom to focus on what’s most important to their businesses.

With our Network Managed Services you choose from a single services portfolio option--network or performance management, assisted operations, outsourcing, hosted solutions security management--or a combination. Each business focus area-- Managed Network Operations & Converged Solutions, Managed Wireless & Mobility Services, Managed Hosted Services, Managed Security Services & Performance Management--is made up of services portfolio options and discrete service modules to address specific business needs and give you maximum flexibility.

• Reduce operating costs
• Migrate to new technologies easily
• Gain the simplicity of a single point of contact
• Extend the life of networks and maximize performance
  
  Portfolio Services
  • Assisted Operate Services
    Accelerate and ease your technology change, while increasing productivity and operational efficiency with on-site Nortel operate experts to supplement or augment your existing operational team to provide knowledge transfer, on-site mentoring, or perform an operational function.
  • Hosted Solutions Center
    Accelerate time to revenue for new applications and escape associated capital and resource investments using Nortel's Hosted Solutions Center.
  • Managed Proactive Voice Quality Management Service
    Address your customers concern about VoIP quality and reliability while increasing your revenue opportunity. Nortel’s Managed PVQM is an industry first, 24x7 managed service for real-time Quality of Experience (QoE) and Quality of Service (QoS) to every IP handset. It provides the support staff, processes and tools for proactive, call-by-call monitoring to pinpoint problems and report them within minutes to partners and/or customers. This new service leverages Nortel’s 600 managed services experts with 15+ years expertise managing multi-vendor voice-data-converged networks globally.
  • Managed Security Services
    Gain real-time situational awareness and management of threats that affect end points and servers with Nortel's Managed Security Services.
  • Network Management Services
    Focus on strategic initiatives for your business while Nortel's 600+ managed services experts provide centralized multi-vendor, multi-technology network management from our 3 regional Network Management Centers.
  • Outsourcing Services
    The aim of Nortel's Outsourcing Services is to deliver quality network management at a reduced and predictable cost with a contractual Service Level Agreement, while supporting and enabling your business needs and expectations.
  • Performance Management Services
    Performance Management Services are designed to ensure customers achieves maximum and optimized network performance for quality, availability, capacity and cost effective asset utilization.

Company Details

Hundreds of millions of people, Fortune 500 companies, and government institutions around the world trust their networks to Nortel's reliable and secure solutions. Nortel is a recognized leader in delivering communications capabilities that... more