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Product Name: Self-Service
Product Description
The Nortel Self-Service portfolio encompasses an advanced suite of scalable Self-Service platforms to meet the requirements of customers of all sizes - small businesses, large enterprises, as well as service providers. Our complete, turnkey solutions are comprised of an Interactive Voice Response (IVR) portfolio, Graphical User Interface (GUI) Tools, Speech Technology, and Network Services.
Graphical User Interface (GUI) Tools Portfolio
Nortel Self Service solutions are managed through a common set of integrated GUI tools. This suite provides GUI interfaces for the application development, system administration and maintenance across our full range of self-service platforms.
Interactive Voice Response Computer Telephony Integration (IVR-CTI) Portfolio
The Nortel IVR-CTI Portfolio is a customer self-service solution that provides touch-tone, speech, and web-enabled applications.
Self-Service Platforms
Nortel Self-Service Platforms provide a range of solutions that enable multimedia transaction processing for small to large enterprises as well as service providers.
Speech Technology Portfolio
The Nortel Speech Technology Portfolio is a comprehensive offering of speech solutions built on solid technology and industry-leading experience. We offer complete, turnkey solutions including platform, tools, applications, and services.
Company Details
Hundreds of millions of people, Fortune 500 companies, and government institutions around the world trust their networks to Nortel's reliable and secure solutions. Nortel is a recognized leader in delivering communications capabilities that... more
| More Products of this Company: |
Application Switches, Business Communications Manager(BCM), Business Series Terminals, CallPilot, Communication Servers, Contact Center, DMS Switching, Ethernet Routing Switch, Ethernet Switch, IP & Internet Telephony Gateways, IP Phones, Media Gateway, Meridian 3900 (M3900) Series Digital Telephones, Meridian Communications, Multiprotocol Router, Multiservice SONET/SDH, Multiservice Switch (MSS), Network Application Services, Network Implementation Services, Network Managed Services, Network Support Services, Norstar Communications, Optical Ethernet, Optical Switch, Remote Gateway 9100 Series, Secure Network Access Switch 4050, Secure Router, Secure Router, Switched Firewalls, Threat Protection Systems, VPN Gateway, VPN Router, Wavelength Division Multiplexer (WDM), WLAN |
| Related Products: |
Application Switches, Broadcasting, Business Media, C4ISR Systems Division, Communication Servers, Ethernet Switch, Interactive Media, Magazines, Media Gateway, Meridian Communications, Multiservice SONET/SDH, Multiservice Switch (MSS), Network Application Services, Network Implementation Services, Network Managed Services, Network Support Services, Optical Ethernet, Optical Switch, Service Parts, Switched Firewalls, Telecom Billing Audits, Threat Protection Systems, VPN Gateway, Wavelength Division Multiplexer (WDM), WLAN |
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