Plan design engineer document and provide technical support of client’s
optical LH network.
Responsibilities:
•Understand existing LH infrastructure and be able to provide intelligent
suggestions regarding upgrades and re-designs
•Support design, engineering and implementation Long Haul networks
•Design Circuit Layout Records for new capacity added to the network
•Provide detailed network diagrams for DWDM networks
•Collaborate with internal departments/external vendors to support product
delivery
•Work closely with outside contractors to implement changes additions and
upgrades to network
•Assemble Customer Acceptance Package upon the completion of the circuit
installation
•Update databases with customer/order info for tracking and support
functionality
•Create installation design documents for specific network additions or
reconfigurations
•Work with Finance department regarding any Purchase Orders or Invoices
pertaining to the LH Optical Network
•Provide 3rd Level Support to the NOC on in the event network troubleshooting
is required;
•Use knowledge of optical networks and vendor information in activation or
troubleshooting issues involved with the design and operation of optical
networks
•Utilize Subject Matter Experts within vendor organizations to obtain answers
to complex problems in a timely fashion
•The individual must comply with departmental and corporate internal controls
and all internal controls processes
•The individual must possess and employ the highest ethical and business
standards and always conduct himself/herself with the greatest degree of
professional integrity
