Description
Regional responsibility will be either Latin America or the Houston/Dallas Districts. Skills: (1) Requires effective communication skills. (2) Must be independent and capable of time management. (3) Must have the ability to adapt for each customer. (4) Must have a willingness to travel. Requirements: (1) Establish and maintain customer contacts as well as create and provide statistical evaluations of the Global FACTS (gFACTS) data including the creation of charts, graphs and other analysis as required.
| Job Name |
Technical Support Engineer |
| Company Name |
Siemens Power Generation |
| Job Category |
Engineering/Architecture; Technology |
| Location |
Orlando, FL |
| Position Type |
Full-Time, Employee |
| Salary |
Unspecified |
| Experience |
5-10 Years Experience |
| Desired Education Level |
Bachelors Degree or equivalent experience |
| Date Posted |
April 4, 2007 |
Job Description:
This position will be in either Houston or Orlando. Provide customer with various reports on the
collected data. (2) Make presentations to customers to convince them to work
with Siemens on the date collection process and gFACTS capabilities. Train
customers on recording operational data in a Siemens format. Develop alternative
processes for customers that do not actively report their data. (3) Research and
interpret unit outage records and customer reported data to determine correct
parts configuration and reporting classifications according to industry and
Siemens standards. Develop techniques and new processes to ensure strict
adherence to IEEE standards and multiple Service Bulletins. Audit the work of
the data technicians to ensure the highest data integrity. (4) Contact internal
departments and district offices to gather configurations and change
information. Represent the Fleet Data and Statistics department in meetings with
LTP, TSM, Marketing and Engineering concerning policies and priorities.
Represent the department in customer meetings and User Group meetings
Education: Typically BS/BA in related discipline or advanced
degree. Certification may be required in some areas.
Experience: Demonstrates and applies a broad knowledge of field of
specialization through successful completion of moderately complex assignments.
Successfully applies complex knowledge of fundamental concepts, practices, and
procedures of particular area of specialization. Demonstrates knowledge of
organizations business practices and issues. Typically 5-8 years of successful
experience in related field and successful demonstration of Key Responsibilities
and Knowledge as presented above. Advanced degree MAY be substituted for
experience, where applicable.
EDUCATION
REQUIRED:
Bachelors Degree or equivalent experience
Please send your resume to:
Siemens Power Generation
Orlando, FL
Country: United States
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