Trade.Information

Company Name: QR Brisbane

Company Type: Rail-Based Transport Services

Company Profile

In 2007 Queensland Rail became a Company Government Owned Corporation, and is now registered as a public company “QR Limited”.

QR Ltd is a $3 billion a year business, and one of Australia’s largest and most modern transport providers. On any day, our network operates 1,000 train services and moves more than 445,000 tonnes of freight. Around 160,000 passengers use QR trains each day for long distance and commuter journeys in SEQ.

QR Ltd employs more than 14,000 people nationally, making us one of Australia’s largest employers, and even after 140 years of operation we pride ourselves on being one of the safest railways in the world.

Key Businesses:

• National freight haulage
• Provide safe, comfortable, affordable rail travel throughout Queensland
• Manage the largest and most comprehensive network of long distance and tourist trains in Australia

For over 142 years QR has been a part of the Queensland landscape, providing not just rail services to Queenslanders but also as a vital part of local communities through employment and economic support, particularly for the rural and regional areas of the state.

In our long history QR has connected so many communities with markets in Queensland and beyond. Today we're still forging ahead with freight and tourism innovations that are bringing revenue and jobs to Queensland.

About Company

Our vision
Our vision is ‘Performance’.
Our people and their performance are pivotal to the profitability of our business. We contribute to Queensland’s economic and regional development by creating commercial and social value for our shareholders, the people of Queensland.

Our mission
We will create value through delivering responsive, innovative, rail-based solutions for our customers and stakeholders.

Our goals
QR’s goals are the key strategic outcomes that we will achieve over the next five years.

• Our shareholders value QR as a sound commercial investment.
• QR is recognised as a national leader in transport solutions with global reach.
• QR’s people are recognised for service excellence.
• Customers are able to achieve their sustainability outcomes (social, safety and environment) through the use of QR’s services and products.

Our values are

• Leadership
• Customers
• Results
• People
• Creativity & innovation
• Safety & environment

Each of our values has a set of behaviours that we demonstrate to support them and these are:

Leadership:
"Inspiring and encouraging"
We provide clear direction and manage performance for sustainable results
We champion high performance, potential and talent
We encourage and reward contributions made by others
We lead with integrity

Customers:
"We respond, we deliver"
We make time to understand our customers business and needs
We are solution focussed
We ensure all interactions add value to the customer relationship

Results:
"Relentless pursuit of sustainable results"
We do not accept complacency
We take responsibility for our own performance
We use teamwork for the best outcomes

People:
"Respect in all our actions"
We do not condone actions that demean others
We support people with empathy, openness and honesty
We balance work and life
We keep commitments
We act ethically
We commit to equal employment opportunity

Creativity & Innovation:
"New ideas powering our future"
We constructively challenge for a better way
We sponsor creativity and sharing of ideas
We embrace ideas for improvement
We proactively identify opportunities for growth
We capture and share knowledge

Safety & Environment:
"Everyone's responsibility"
We ensure our own safety and the safety of others
We act with care for the environment
We make business decisions that respect safety and the environment